Booking Terms and Conditions:
Terms & Conditions
The Centurion Bar Newcastle
Use of your information and the General Data Protection Regulation
When making a booking at Centurion, we require a limited amount of personal information in order to complete your reservation. This includes your name, address, post code and telephone number. This information will not be shared with any other parties, and it will not be used for marketing purposes.
Pricing, Cancellations and Amendments
The Centurion Bar reserves the right to cancel any booking should a system error occur. This includes but is not limited to issues arising from lack of availability, inaccurate pricing, or human error when loading rates and availability into our booking system. When such an issue occurs, The Centurion will notify the guest with as much notice as possible, and refund any monies paid to the original credit or debit card. In this instance The Centurion is unable to provide compensation of any kind. All rates include VAT at the applicable rate.
Our cancellation policy is that from the time of booking up until 14 days prior to the day of arrival to cancel without charge, within the 14 day period prior to arrival you would be charged in full room hire , 3 days prior to arrival full amount would be charged. To cancel please email the Centurion directly email@example.com or telephone 0191 2616611 we will then confirm the cancellation by email.
Any major sports day bookings are non-transferable and non-refundable.
See list below
Personal & Lost Property
We accept no responsibility for personal property in the Centurion . Any items of Lost Property found will be held for a period of 14 days, after this point we will then dispose of the item. Any items that do need returned, you as the guest will need to send a self-addressed envelope to the hotel with relevant postage and the item will be sent back, the items will only be kept for a further 5 days, after this point we will dispose of the item. Items of value we would advise you to arrange a courier service for return.
Credit and Debit Card Details
Valid card details must be provided when making a booking, full payment will be taken at booking stage.
cancellation policy terms, non-payment on departure or damage to and removal of property, will be charged to the credit card used.
Extras can be added up to 2 days prior to booking.
Should you pay a deposit for a booking on a rate that falls within our cancellation policy, please note that we will be unable to refund the deposit that you have paid.
Deposits that are non-refundable at the time of booking are that.
Any major sports events.
All damages or any costs incurred are to be paid for and will be taken from the card at the time of booking.
The Centurion is a non-smoking/e-cigarette premises – Charges can be added to Guest Bills for not adhering to the policy. In the event that you are discovered to have been smoking in any areas, a minimum charge of £100.00 will be added to your invoice.
We welcome pets, in the main bar we ask that all owners keep their pets off all furniture.
The Centurion need to be made aware of any allergies guests have prior to arrival.
Change of time to Opening Hours
The management reserve the right to change the opening/closing or serving hours of the premises at any time.
Own Food & Drink on the Premises
We do not allow customers to bring their own food and drink onto the premises. Corkage is only available at the management’s prior consent and charges per bottle will apply. We do not chill any drinks not bought from the premises or provide ice buckets or glasses.
ALL IS TO THE MANAGEMENT’S DISCRETION AND THE MANAGEMENT’S DECISION IS FINAL